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What Should You Look For in an Electronic Health Record System?

by GMDP October 01 2021

Don’t you think it’s time for you to save MORE patients? Because believe it or not, papers can kill. 

There’s no way forward than using electronic health record systems or most commonly known as EHRs.

EHRs are medical health documents that are accessible online. Important health information can now be accessed anytime and anywhere through a laptop, tablet, or even a handy smartphone. EHRs include information on medical history, medicines, allergies, prescriptions, and other valuable information for a patient’s health.

How can EHRs improve medical practice?

EHRs can help improve medical practice by reducing medical errors compared to traditional paper settings. Legibility is one of the key factors on why EHR systems should be implemented. Illegible and hard-to-read handwriting may seem shallow and a small problem for some but one source said that 60% of medical errors in hospitals were attributed to poor handwriting. 

Most patients are seeking more than one physician to help them with their needs. Therefore, all of their physicians must have a complete list of the diagnosis, medications, allergy, and medical history of a patient.  Without EHR systems physicians may only see a fragment of a patient’s medical information. This could lead to several and even serious problems. A patient’s healthcare circle must consolidate in working for the improvement of a patient’s health.

An electronic health record system also improves patients’ involvement in their health. Patients can now skip the long wait for telephone calls, through an EHR system they can now easily conveniently book checkups and appointments at the comfort of their own homes. 

Sending electronic prescriptions to patients is also one of the key benefits of EHRs, now patients can buy their medications in a pharmacy near to them or access them. When patients are more involved in their healthcare, they become more aware, engaged, and active in important decision-making situations. 

But, is EHR really worth it?

EHR is an investment. And everyone understands that investments are risky and costly. But just like any other good investment, the EHR system is worth it. Physicians may worry about the new drastic change this system may bring to their practice. But with the right knowledge and execution, this can be of great help not only to them but to their patients as well.

Short-term benefits may include:

  • Saving up on storage spaces for the numerous paper records,

  • Reducing manpower for the filing, organizing, managing documents and appointments in healthcare clinics; and,

  • Saving up on time spent for physicians to exchange medical information with each other

Long-term benefits can be:

  • Lessened cost on the printing and copying of paper documents,

  • Easier and faster transfer of a huge amount of information, 

  • Using technology to adapt to the modern innovations in the healthcare field; and,

  • A more organized analysis and presentation of patients’ information using digital charts.

Given the multiple benefits of subscribing to an electronic health record system, the benefits will surely outweigh the cost.

To help you get your full RO and achieve your goals, we have listed 10 tips you need to consider before you subscribe to an EHR system:

  1. Software Design

The most vital and obvious consideration you must take is the software. The interface plays a huge role in customer satisfaction. We suggest you choose software that is pleasing to the eyes, simple, and easy to navigate. 

Patients and healthcare professionals may take a long time looking at the system, that is why it’s very important to take note of what your future website will look like and how easy it will be to obtain the necessary information.

  1. Cloud-based Storage

Cloud hosting makes websites accessible using cloud resources. Instead of solutions being deployed into a single server, in cloud-based storage, a network of cloud servers is connected virtually and physically to support websites and applications. This promotes flexibility.

In cloud-based storage, EHR systems run on the web instead of the computer.  There is no need for hardware or software installation anymore. The need for IT personnel and resources are significantly reduced when medical records are moved to the cloud. Instead of requiring IT experts to install, configure, test, run, secure, and update hardware and software now and then, all of these configurations and updates are done by the cloud. 

  1. Data Analytics

Data analytics is encouraging the shift to pay-for-performance reimbursement and improvement in an EHR system. For healthcare companies to grow and be more efficient, organizations need every competitive advantage they can get and that can only be identified using data analytics. 

Market research is vital for every industry. For healthcare organizations to have insights on financial and clinical data for decision making, they need to have analytics about their patients. These insights will be used in developing system changes and configurations in their EHR systems.

  1. Customization

An EHR system is not a one-size-fits-all solution. Thankfully, you have an option to customize it to best fit your practice. The ability to make changes and tailor-fit EHR systems are crucial to the success of your practice. To be able to customize your EHR system improves productivity that will lead to better patient outcomes. 

  1. Security

The security and privacy of your patient's information must be a top priority. In choosing an electronic health record system for your practice, take into consideration its strong security features built-in to help promote confidentiality, protect every patient’s privacy, and most importantly, prevent data breaches. 

Healthcare providers who refuse the adoption of EHR systems are putting their patients’ privacy at risk and will probably find themselves in violation of privacy concerns.

  1. Ease of Use

Undoubtedly, EHR systems that are easy to use will not only be beneficial to your patients but to your healthcare staff as well. If an EHR system is hard to use, it can delay workflow and processes. It even can provide misinformation among physicians and patients. Instead of serving its purpose to be easy and accessible, systems that are hard to navigate may provide confusion and errors.

Keep in mind that an EHR system is used every day. When EHR systems are easier to navigate the workload may be lesser and will not consume too much time. 

  1. Cost

As said before, an electronic health records system is an investment. Since it’s an investment, your long-term goals must always be considered. EHRs can help you save on physical hardware and storage spaces. 

Return on Investment must always be made clear before choosing a suitable EHR system. Usually, an EHR system provider offers different pricing options that you can pay on a monthly or yearly basis. Check the subscription plans if the features and price are within your budget.

  1. Vendor Pitches and Contracts

Although alterations and considerations may be tackled during the vendor pitches, what is written on the official contract matters the most. Physicians need to make sure that everything they negotiated and agreed upon is written in the contract. 

Having a legal adviser during the review of the contract is advisable too. When software updates are not written in legal documents, the vendor technically does not have an obligation to comply with your request. 

  1. Manpower

EHR systems can indeed lessen the workload of healthcare staff. But that does not mean we do not require their assistance anymore. We still need healthcare staff to assist in the transition. While there is a shift in the new system, the staff is tasked to support and assist patients. 

When healthcare staff uses EHRs, work will be efficient and faster. Serving the needs of the patients can now be more convenient.

  1. Goals

First and foremost in investments, one should identify their short-term and long-term goals. These goals should serve as a guide in choosing the right electronic health record system provider. Achieving goals will also be the key basis if indeed your chosen EHR system provider is suitable for your practice. 

These goals may be as simple as the interface, domain name, kind of marketing, and advertising and can go full blast on coding, medication management, and patient satisfaction rate. 


Physicians must make time to do their research when looking for an EHR system - from market value to pricing, and the ideal audience. Doctors must also take into consideration how they want to provide service to patients if they want to find a suitable electronic health record system provider.

Innovations in businesses are important. That is why the common fear of change for physicians must be discouraged. To provide much better patient care, physicians must be equipped with the right knowledge on these modern innovations. If you are a doctor, and you are looking for the best EHR/EMR system for your medical practice, sign up for a free trial at Global MD Plus today. 


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