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Things You Should Look For Before You Subscribe to an EMR/EHR System Provider in the Philippines

by GMDP November 28 2021

Digital innovations have been improving the quality of healthcare around the world, especially during this time of pandemic. 

Innovations like Electronic Health Record and Electronic Medical Records provide both physicians and patients access to data anytime and anywhere they may be. With the use of a smart device and internet connection, remote patient care can now be given. 

Given that the healthcare industry is constantly adjusting to the needs of the times, EMR/EHR system providers differ with each other. There may be differences in the services, processes, costs and even interface. 

Before choosing the service provider suitable for your practice it is important to first identify the difference between Electronic Health Record and Electronic Medical Record. 

The difference between EHR and EMRs. 

EMRs and EHRs are usually used interchangeably. However, even if the two systems have similarities, it’s important to note that each record has different functions and unique limitations. 

One significant difference is that an electronic medical record, as mentioned before, is a digital chart used by physicians as a basis for a patient's medical records. It aids physicians to properly diagnose and treat their patients.

Electronic health records, on the other hand, are more detailed and shareable information and are both used by patients and various healthcare facilities. EMRs contain the medical data of the patient and are primarily used for treatments and diagnosis, while EHRs contain vital and more detailed information that can be used by different physicians and/or multiple healthcare facilities.

We need to thoroughly understand the difference between these two systems to help us identify what will best suit a physician's practice. However, it is encouraged that physicians and patients use both EHR and EMR systems. 

Choosing the right service provider may be a tough choice, to help you with that, we have listed down the factors you may want to consider in finding your EMR/EHR system provider. 

  1. Identify Goals

Why do you want to subscribe to an EMR/EHR system? Is it to improve your services, streamline workflow processes, to invest in a system, or something else? 

It is important to know your goals beforehand so that you can communicate these goals to your service provider. The service provider will then know whether or not their services are aligned to achieve these goals of yours. 

Identifying your goals will also help you check your progress now and then. 

  1. Users 

Who are the stakeholders of this EMR/EHR system in your practice? May it be you, your patients, your healthcare staff or possibly, all of you. 

It is important to identify the users of this program in your end, so you can choose a provider that can hold as many people as you intend to. 

It is also important to know that an EMR/EHR system not only benefits the physicians and the patients, but healthcare staff as well. With this digital innovation, the time allocated for labor-intensive tasks can now be allocated for tasks that can help improve the quality of care a healthcare provider or facility is giving. 

  1. Features 

Would you want your system to be just simply EMR/EHR-based? Or would you want to incorporate other Telehealth features as well? 

To know what kind of features you want to incorporate into your system is one of the first things you need to figure out. Other Telehealth services that you may want to consider are Telemedicine, Patient Portals, User Support, Administrative Support and Billing.  

If you are looking into customizing your own feature, you may communicate it with your service provider. 

  1. Devices

Knowing where you want your system to be accessed is crucial both for you and your patients. Should you wish your system to be accessed through a mobile phone only, on a desktop, on an ipad? Or in all smart devices? 

Not every patient has access to all smart devices, that is why it is encouraged for an EMR/EHR system to be flexible and can be accessed in different devices. 

Choosing an Electronic Health Record and Electronic Medical Record system provider may be a difficult task. There are a lot of things to be considered. That is why it is important to make a checklist before consulting a system provider. 

Here in the Philippines, EMR/EHR systems are still being explored and experimented considering that Telehealth is relatively new in the country compared to other countries. Some patients and physicians are still not a hundred percent convinced with Telehealth since they have not tried the system yet. 

Local systems providers like Global MD Plus are helping Filipinos experience quality EMR/EHR systems. To help healthcare providers know more about Electronic Health Record, Electronic Medical Record as well as Telehealth itself, they are offering a free 30-day trial of all of their services. All you need to do is register on their website at


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